About Us

Water damage, sewage backups, fire, and mold do not arrive at a convenient time. They interrupt your home, your work, and your sense of normal.

Our mission is to help customers through difficult situations and leave their homes better than we found them.

Our purpose is to make a meaningful difference in the lives of our customers, teammates, and community.

• Communication: We speak early, clearly, and directly, especially when a plan changes.
• Honesty: We explain the facts, unknowns, costs, delays, and mistakes without hiding them.
• Empathy: We remember that our ordinary workday may be one of the customer’s hardest days.
• Respect: We protect the property, belongings, time, and people around us.
• Adaptability: Conditions change, so we re-measure, explain, and adjust the plan together.
• Positive attitude: We bring solutions, accept feedback, and help the team and customer move forward.

Certified Restoration Leadership

Water Pro Inc was founded on January 3, 2024, by Jacob Flora, President and Founder. Water Pro Inc is an IICRC Certified Firm (company #70172863), valid through December 31, 2026.

Jacob Flora is IICRC registrant #70144738 and holds current certifications as a Water Damage Restoration Technician (WRT), Applied Structural Drying Technician (ASD), Applied Microbial Remediation Technician (AMRT), Fire and Smoke Restoration Technician (FSRT), and Odor Control Technician (OCT), valid through February 28, 2027.

Water Pro is available 24/7 for homes and businesses across Bloomington and Southern Indiana. We explain what we find, document the work, and help people understand what comes next.