Last updated: July 31, 2026
Water Pro Inc respects your privacy. This policy explains what information we collect through water-pro-inc.com, how we use it, and the choices available to you.
Information we collect
When you call, email, or submit a website request, we may collect your name, telephone number, email address, property or service address, the type and urgency of help requested, and the details you provide about the property or loss. Our website may also collect limited technical information such as browser type, referring page, approximate location, and cookie or analytics data.
Employment applications
If you apply for employment, we may collect your contact information, position requested, work experience, qualifications, resume, and other information you voluntarily provide. We use applicant information to evaluate applications, communicate about employment opportunities, and maintain recruiting and business records. Please do not submit Social Security numbers, banking details, medical records, or other sensitive information unless Water Pro specifically requests it through an appropriate process.
How we use information
We use information to respond to requests, create and manage a service lead, communicate about an inspection or project, document work, improve our website and services, protect the website from abuse, and meet legal, safety, insurance, accounting, or recordkeeping obligations.
CREST and service providers
Website requests may be entered into CREST, Water Pro’s customer relationship and project-management system. We may also use service providers for website hosting, email, telephone and text delivery, analytics, data storage, and business operations. These providers receive only the information reasonably needed to perform their services. Water Pro does not sell personal information.
Insurance and project coordination
When requested or authorized by the customer, Water Pro may share relevant project information with an insurer, adjuster, property manager, independent assessor, subcontractor, or other participant needed to evaluate, document, or complete the agreed work. Water Pro works with and through the customer and does not speak in place of the customer.
Cookies, analytics, and selected review excerpts
The website may use cookies or similar technologies for essential operation, security, performance measurement, and analytics. Pages may display selected static excerpts from customer reviews originally posted on Google and may link to Google or another third-party review platform. The excerpts are stored as website content and may not reflect every review or the current total. When you follow a third-party link, that platform’s terms and privacy practices apply.
Data retention and security
We retain information for as long as reasonably needed for the request, project, legal obligation, dispute resolution, safety, or business record. Water Pro uses reasonable administrative and technical safeguards, but no website or electronic transmission can be guaranteed completely secure.
Your choices
You may ask us to correct your contact information or request information about the personal information we maintain, subject to legal and business-record requirements. You may also limit nonessential cookies through your browser settings. Submitting a website form requests contact from Water Pro; it does not authorize work.
Children
This website is intended for property owners, occupants, managers, and other adults seeking restoration or cleaning services. It is not directed to children under 13.
Contact Water Pro
Questions about this policy may be sent to jake@water-pro-inc.com or discussed by calling 812-936-4230.